Privacy Policy

At Southern Cross Talent Solutions, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform or use our services related to talent acquisition training, behavioral interview workshops, recruitment process outsourcing, employee onboarding programs, and leadership development courses. We comply with the General Data Protection Regulation (GDPR) and all applicable data protection laws to ensure your personal data is handled responsibly and transparently.

Information We Collect
We may collect and process the following types of personal information about you:

• Identifiers such as your name, contact details, postal address, and email address
• Professional information including your job title, employer, and CV or résumé details
• Information provided in applications, registrations, workshop enrollments, or training sessions
• Usage data from your interactions with our online platform, such as IP addresses, browser type, and pages visited
• Communication records when you contact us or participate in customer feedback surveys

How We Use Your Information
Your personal data is used to:

• Provide and manage access to our services and online platform
• Communicate with you regarding your inquiries, registrations, bookings, and service updates
• Tailor training programs and workshops to better suit your professional needs
• Comply with legal, regulatory, and contractual obligations
• Improve the functionality and user experience of our online platform
• Conduct internal business analysis and reporting

Legal Basis for Processing
We collect and process your personal data only where we have a lawful basis to do so, including:

• Your consent to use your information for specific purposes
• The necessity to perform a contract or take steps at your request before entering into a contract
• Our legitimate interests in providing and improving our services, provided this does not override your fundamental rights and freedoms
• Compliance with legal obligations

Disclosure of Your Information
Southern Cross Talent Solutions does not sell or rent your personal data to third parties. We may share your information:

• With trusted service providers and partners who assist us in delivering our services, under strict confidentiality agreements
• When required by law, regulation, or legal process
• In the event of a corporate transaction such as a merger, acquisition, or sale of assets, provided that the recipient agrees to protect your information

Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration. Access to your data is restricted to employees and contractors who need it to perform their duties adequately.

Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal requirements. When your data is no longer needed, we will securely delete or anonymize it.

Your Rights
Under the GDPR and applicable privacy laws, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your personal data under certain circumstances
• The right to restrict or object to processing of your personal data
• The right to data portability, allowing you to obtain and reuse your personal data for your own purposes
• The right to withdraw consent at any time, where processing is based on consent
• The right to lodge a complaint with a relevant data protection authority if you believe your rights have been violated

To exercise these rights, please contact us using the postal address provided below.

Cookies and Tracking Technologies
Our online platform may use cookies and similar tracking technologies to enhance user experience, analyze site usage, and deliver personalized content. You can control or disable cookies through your browser settings; however, this may affect the functionality of our platform.

Third-Party Links
Our platform may contain links to third-party websites or services. We do not control these external sites and are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

Changes to this Privacy Policy
We may update this policy from time to time to reflect changes in legal requirements or our business operations. Any updates will be posted on our online platform with a revised version date.

Contact Information
If you have any questions, concerns, or requests regarding your personal data or this privacy policy, please write to us at:

We are committed to responding promptly and transparently to your inquiries regarding privacy and data protection.